Purpose of the game: harmonization of interpersonal relationships through the creation of a situation of interaction in a group, the development of models of effective communication in it and ways to resolve it constructively. The role of the psychologist in the harmonization of interpersonal interaction in pedagogical

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Interpersonal interaction is an active, really functioning connection, mutual dependence between subjects and individuals. In its structure, three components and interconnected components are most often distinguished: praxic, affective, gnostic (A.A. Bodalev); behavioral, affective, cognitive (Ya.A. Kolominsky) and regulatory, affective, informational (B.F. Lomov). Each of these components has rich psychological content. The behavioral component includes the results of activities and actions, facial expressions and gestures, pantomime and speech, i.e. everything that people can observe from each other. Affective includes everything that is associated with the state of the individual, and gnostic is characterized by the activity of the individual, receiving and processing information. Interpersonal interaction becomes communication only when there is a mutual exchange of thoughts and feelings with the formation of a common fund of these thoughts and feelings, knowledge, skills, interests, and value orientations.

Interpersonal interaction is described using such phenomena as mutual understanding, mutual influence, mutual actions, relationships, communication.

The integrative characteristics of interpersonal interaction are: Workability describes joint activity in terms of its success, and compatibility characterizes, first of all, the maximum possible satisfaction of partners with each other. With optimal teamwork, the main source of satisfaction is joint work, and with optimal compatibility, the communication process (N.N. Obozov).

Thus, consideration of the interconnection of such concepts as activity, communication, interaction allows us to clearly identify our starting positions. In the broadest sense, human interaction with other people is a special type of connection, a relationship, which involves mutual influence of the parties, mutual influences and changes. Among these interactions, a special place belongs to communication and joint activities. Between them there are certain connections: communication is both an attribute of joint activity and an independent value, and at the same time it is mediated by it to one degree or another.

Subject-subject interaction (communication in the broad sense) includes communication as the exchange of information (communication in the narrow sense), interaction as the exchange of actions (interaction in the narrow sense) and people’s perception of each other. Communication based on some joint activity inevitably presupposes that the achieved mutual understanding is realized in some new joint efforts to further develop the activity and organize it. The participation of many people in an activity at the same time means that each participant must make his own special contribution to it, which allows interaction (in the narrow sense) to be interpreted as the organization of joint activity.

The activities of a psychologist aimed at increasing the effectiveness of professional interaction can be carried out in several directions: 1. Professional interaction of the psychologist with related specialists. 2. Functional-role interaction with members of the teaching team. 3. Harmonization of interpersonal interaction of the teaching staff in the process of joint activities. 4. Interpersonal interaction of the teaching staff in the process of joint activities.

Technology of harmonization of interpersonal interaction in teaching staff Harmonization is the process of optimal interaction of various structures within the whole. The subject of correction of interpersonal interactions in the teaching staff is the phenomena of interpersonal interaction. Work on harmonizing interpersonal interactions with the teaching staff can be carried out through a system of social psychological studies conducted in the form of trainings (personal growth training “Know Yourself”, communication skills training “Among People”), in the form of games for harmonious personality development, psycho-correction of behavior, as well as through the work of teacher councils, methodological associations, schools for novice teachers, problem-based business games , discussion groups, visiting and analyzing classes, developing programs, manuals, individual conversations, joint recreation and self-education.

Understanding. Without mutual understanding, communication and coordination of actions are impossible. A person understands the behavior of another, his thoughts and motives. Understanding is built on the basis of empathy and identification. Negative personality traits such as conformism, inadequate perception of colleagues, imbalance, and carelessness (especially manifested in reporting and documentation) are subject to correction in the teaching staff.

For the purpose of correction, you can use various forms: training, games for psychocorrection of behavior, individual conversations. Obtaining results is possible through teachers performing a series of groups of exercises that are united by one goal.

In the work of a psychologist to harmonize interpersonal interactions, several stages can be distinguished.

At the first stage main areas of work: getting to know teachers, children, environmental factors, establishing contacts, socio-psychological diagnostics. The pedagogical capabilities of the team, its social composition are studied, connections are established with the administration, the trade union committee, and the level of social activity of teachers is revealed. Subsequently, the psychologist creates a diagnostic map of interpersonal relationships, the achievements of the teaching staff, summarizes the teachers’ proposals, keeps records of their needs and capabilities, and gives a brief analysis of the state of work. All these documents are drawn up in any form.

Second phase- organizational analysis, differentiation, classification of problems, needs, “getting used to” the environment. The psychologist determines the priorities in his work, the forms of social creativity of the team, studies the capabilities of each teacher and the children's group he leads, systematizes the results of diagnostics and sociological research. He records all this in his work diary and, based on the data, draws up a long-term plan.

Third stage- socio-psychological work (observation, counseling, assistance, study and analysis of classes, preparation and development of teaching councils, events, problem-solving games, games of harmonious personality development, games, psycho-correction of behavior, rest and leisure.

Thus, the role of the psychologist in harmonizing interpersonal relationships and organizing interaction is quite active. He creates psychological conditions to form a team that is task- and relationship-oriented, and thereby contributes to a radical improvement in the social situation of children’s development.

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Chapter 1. THEORETICAL FOUNDATIONS OF PSYCHOLOGY OF RELATIONS OF SUBJECTS OF THE EDUCATIONAL PROCESS.

1.1. Analysis of the problem of “relationship” in scientific thought.

1.2. Interpersonal relationships in the context of the educational process: definition of concepts.

1.3. The structure of relations between subjects of the educational process.

1.4. Development of interpersonal relations of subjects of the educational process.

1.5. Characteristics of interpersonal interaction between subjects of the educational process.

Chapter 2. PSYCHOLOGICAL ANALYSIS OF CONCEPTS ABOUT HARMONY AND DISHARMONY OF INTERPERSONAL RELATIONS OF SUBJECTS OF THE EDUCATIONAL PROCESS.

2.1. Harmony and disharmony of interpersonal relationships: definition of the concept.

2.2. Causes and manifestations of disharmony in interpersonal relations of subjects of the educational process.

2.3. Border as a condition of distance in interpersonal relations of subjects of the educational process.

2.4. Socio-psychological distance: definition of the concept.

2.5. Socio-psychological distance as a factor of disharmony in interpersonal relations of subjects of the educational process.

Chapter 3. EXPERIENCE OF INTERPERSONAL DISHARMONY

RELATIONS WITH SUBJECTS OF THE EDUCATIONAL PROCESS.

3.1. Concepts of experience in psychology.

3.2. Experience of disharmony in the state and mood of subjects of the educational process.

3.3. Phenomena of experiencing disharmony in interpersonal relationships by subjects of the educational process.

3.4. Disharmony as a manifestation of crisis in interpersonal relations of subjects of the educational process.

3.5. Loneliness and alienation as a result of experiencing disharmony in interpersonal relationships.

Chapter 4. COMPLEX DIAGNOSTICS OF HARMONY AND DISHARMONY OF INTERPERSONAL RELATIONS OF SUBJECTS OF THE EDUCATIONAL PROCESS.

4.1. Basic problems of psychodiagnostics.

4.2. Review of methods for diagnosing harmony-disharmony in interpersonal relationships of subjects of the educational process.

4.3. Justification for choosing a method for diagnosing harmony and disharmony in the relations of subjects of the educational process.

4.4.1. Methodology “Subjective assessment of interpersonal relationships” “COMO”.

4.4.2. Methodology “Scale of Subjective Experience of Loneliness” “SPO”.

4.4.3. Methodology “Determination of socio-psychological distance” “SPD”.

4.5. Description of an integrated approach to diagnosing harmony and disharmony in interpersonal relationships.

Chapter 5. EMPIRICAL STUDY OF HARMONY AND DISHARMONY OF INTERPERSONAL RELATIONS OF SUBJECTS OF THE EDUCATIONAL PROCESS.

5.1. Organization and methodology of research.

5.2. Empirical study of the determinants of harmony and disharmony in interpersonal relations of subjects of the educational process.

5.2.1. Personal determinants of harmony and disharmony of relations between subjects of the educational process.

5.2.2. Harmony-disharmony of relationships and self-disclosure of subjects of the educational process.

5.2.3. Emotional and sensory determinants of harmony and disharmony in relations between subjects of the educational process.

5.2.4. Deprivation of needs as a factor of disharmony in interpersonal relations of subjects of the educational process.

5.2.5. Violation of personal space as a factor of disharmony in interpersonal relationships.

5.2.6. Interrelation of relationship characteristics with various forms of dependencies.

5.2.7. The experience of loneliness as a result of disharmony in interpersonal relationships of subjects of the educational process.

5.3. Features of harmony and disharmony in different types of interpersonal relationships of subjects of the educational process.

5.3.1. Harmony and disharmony of interpersonal relationships in the “parent-child” system.

5.3.2. Harmony and disharmony of interpersonal relationships in the teacher-student parent system.”

5.3.3. Harmony and disharmony of interpersonal relationships in the “teacher-student” system.

5.4. Discussion of the research results: the concept of harmony and disharmony of interpersonal relations of subjects of the educational process.

5.5. Prevention of disharmony in interpersonal relations of subjects of the educational process.

Introduction of the dissertation (part of the abstract) on the topic "Harmony and disharmony of interpersonal relations of subjects of the educational process"

The relevance of research. The nature of relationships between people is one of the most important factors in the development and formation of personality, a condition that determines the quality of human existence as a whole. The trend of humanization of education and the introduction of a personality-oriented approach into teaching practice are increasingly conducive to a rethinking of psychological and pedagogical realities. Modern educational psychology considers the educational process not only in terms of activity, but also as interpersonal relationships realized in subject-subject interaction. Subjects of the educational process - children of different ages, their parents, teachers and others - are included in interpersonal interaction, constantly communicate with each other and certain interpersonal relationships develop between them. All educational activities are mediated by the modality of interpersonal relationships.

Despite a significant amount of research in the field of psychology of relations between subjects of the educational process, the introduction of scientific achievements into practice psychological assistance does not produce tangible results: there is often alienation, misunderstanding, hostility and antagonism between children and adults, both within the framework of the “teacher-student”, “teacher-student’s parent” relationship, and in the interaction between parents and children. It is necessary to continue the scientific search for the reasons that destroy interpersonal relationships in the process of education and training, and to find new ways to harmonize these relationships, as well as to develop new methods that allow diagnosing the nature of the relationships of subjects of the educational process with the aim of early prevention of disharmony in interpersonal relationships.

The harmonization of interpersonal relationships in school, family, and in society as a whole is not only a theoretical and applied problem in psychology, but also a problem of social significance. Patterns of interpersonal relationships (both positive and negative) established in the family and school are determined by relationships between generations and members of society as a whole. The restructuring of relations between people in society begins first of all with the education system, which shapes each generation of people.

The degree of development of the research problem. Science finds a solution to the identified problem in the development of socio-psychological competence of the subjects of the holistic educational process. The works of researchers in the field of educational, social psychology and practical educational psychology are devoted to this. The following achievements of psychological science can be noted that contribute to solving this problem:

The processes of pedagogical interaction, ways and means of its correction, features of interpersonal relationships, the influence of interpersonal relationships on the child’s personality and the effectiveness of educational activities are studied;

The processes of pedagogical interaction and its styles, the influence of intra-family relationships on school adaptation, the influence of parental relationships on the development of a child’s social activity, as well as on the development of anxiety and the formation of ethnic identity are studied (T.A. Akopyan, E.V. Korotaeva, G.S. Korytova, N.V. Pomazkov, M.V. Saporovskaya, A.B. Usova, I.G. Shvets, etc.);

Ways to correct the methods of interpersonal interaction in preschoolers and primary schoolchildren are outlined, the gradual formation of interpersonal relationships in adolescents with mental retardation is described, the features of interpersonal interaction between a teacher and gifted children are identified (A.A. Baybarodskikh, O.A. Verkhozina, R.V. Ovcharova, I.G. Tikhanova and etc);

The connection between personality orientation and interpersonal relationships of high school students is considered, the subjective representation of interpersonal relationships in the mind, the influence of creativity on the development of personal relationships are studied (Z.A. Alieva, A.J1. Galin, A.M. Mutalimova, S.S. Smagina, E.G. Tovbaz and etc.);

The conditions for optimization and the conditions for the development of a culture of interpersonal relationships are highlighted; analyzed the features of the manifestation of trust in status interpersonal relationships, as well as trusting and altruistic relationships; the value-semantic determinants of interpersonal understanding are highlighted; temporary competence in the structure of interpersonal interaction, the manifestation of aggressiveness and hostility in interpersonal interaction, the influence of previous interpersonal relationships on relationships in the group were studied; the formation of positive relationships is considered (E.R. Anenkova, I.V. Balutsky, S.G. Dostovalov, E.Yu. Ermakova, Yu.A. Zheltonova, V.V. Kovalev, T.I. Korotkina, M.V. Trasov, O.A. Shumakova, I.A. Yaksina, G.P. Yarmolenko, etc.);

Psychological distance is considered as an indicator of the success of pedagogical interaction in the “teacher-teenager” system; the attitude of the individual to the observance of moral norms was revealed depending on the psychological distance (A.J1. Zhuravlev, O.I. Kalmykova, A.B. Kupreichenko, etc.).

However, in solving the problem of harmonization of interpersonal relations, a partial approach prevails, which becomes a source of fundamental difficulties in the study of the development and improvement of interpersonal interaction of subjects of the educational process, as well as the reason that there is still no general psychological theory in this area of ​​research. The identified problem requires study based on a systematic methodology that helps overcome a number of contradictions:

Between the social need for harmonization of interpersonal relations of subjects of the educational process as the basis for the humanization of society and the insufficient development of this phenomenon in psychological and pedagogical science;

Between the need to describe, explain and predict harmony-disharmony of interpersonal relationships within the framework of psychological support of subjects of the educational process and the lack of a theoretically and empirically substantiated concept of this phenomenon, which is based on the socio-psychological distance between them;

Between the need of the educational psychological service for reliable psychological tools for a comprehensive diagnosis of the harmony and disharmony of interpersonal relationships and its absence in psychological and pedagogical practice;

Between the increased requirements of society for the individual as a subject of interpersonal relationships, their unconditional importance for the development and well-being of the individual and the insufficient methodological readiness of the education system to prevent dissatisfaction, disharmony in relationships and, accordingly, to develop harmonious relationships.

The relevance of the problem, its insufficient methodological and theoretical development determined the choice of the research topic: “Harmony and disharmony of interpersonal relations of subjects of the educational process.” Consequently, the harmonization of interpersonal relations between teachers, parents and children is a relevant and significant psychological and pedagogical problem, which consists in searching for answers to the questions: what are the psychological determinants of harmony-disharmony of interpersonal relations of subjects of the educational process; what role does socio-psychological distance play in the formation of these relationships; how can one diagnose the harmony-disharmony of interpersonal relations of subjects of the educational process, the characteristic of which is the socio-psychological distance between them; what psychological ways will ensure the prevention of disharmony in interpersonal relationships of subjects of the educational process.

The purpose of the study is the theoretical and methodological substantiation of the concept of harmony-disharmony of interpersonal relations of subjects of the educational process; development of this concept and its empirical substantiation; development of a set of psychodiagnostic techniques for a multidimensional study of the nature of interpersonal relationships of subjects of the educational process and a model for the prevention of disharmony in relationships.

The object of research is interpersonal relationships of subjects of the educational process.

The subject of the study is the essence and determinants of harmony and disharmony of interpersonal relations of subjects of the educational process in the systems: “teacher - student”, “teacher - student’s parent”, “parent - child”, as well as methods for their diagnosis and ways to prevent disharmony.

Research hypothesis:

1. Psychodiagnostic methods, developed on a unified conceptual basis, make it possible to multidimensionally study the nature of interpersonal relationships of subjects of the educational process, the characteristic of which is the socio-psychological distance between them.

2. Changes in the components of socio-psychological distance, such as cognitive, communicative, emotive, behavioral and activity, determine the harmony-disharmony of interpersonal relations of subjects of the educational process.

3. Harmony and disharmony of interpersonal relationships has its own common and distinctive features in the systems: “teacher - student”, “teacher - student’s parent” and “parent - child”.

4. The determinants of the harmony-disharmony of interpersonal relationships, the characteristic of which is the socio-psychological distance between the subjects of the educational process, can be their bringing together and removing personal characteristics.

5. Prevention of disharmony in interpersonal relations of subjects of the educational process can be built in accordance with the developed concept of harmony and disharmony of interpersonal relations, which is based on socio-psychological distance.

6. The model for the prevention of disharmony in interpersonal relations of subjects of the educational process, carried out on the basis of complex psychodiagnostics, involves the prevention, prevention and overcoming of disharmony. The model includes diagnostic, advisory and correctional and developmental parts.

Research objectives:

1. To study the determinants of harmony and disharmony in interpersonal relationships of subjects of the educational process.

2. Identify the essence and psychological characteristics of harmonious and disharmonious interpersonal relationships of subjects of the educational process.

3. Identify and describe the components of socio-psychological distance as characteristics of harmonious-disharmonious interpersonal relationships of subjects of the educational process.

4. Develop and test a set of psychodiagnostic methods, which is based on the socio-psychological distance between the subjects of the educational process to study the harmony and disharmony of their interpersonal relationships.

5. Develop a theoretically and empirically substantiated concept of harmony and disharmony in interpersonal relations of subjects of the educational process, which is based on the socio-psychological distance between them.

6. Develop a model for the prevention of disharmony in interpersonal relations of subjects of the educational process, caused by the socio-psychological distance between them.

Methodological and theoretical basis of the study. Fundamental to the research are systemic (B.G. Ananyev,

B.A. Ganzen, V.P. Kuzmin, B.F. Lomov, C.JI. Rubinstein), subjective (K.A. Abulkhanova-Slavskaya, A.B. Brushlinsky, V.V. Znakov,

C.J.I. Rubinstein) approaches, as well as general scientific methodological principles of determinism, development and systematicity.

The theoretical basis of the study is made up of theoretical and methodological provisions on the essence, nature and determinants of interpersonal relationships (V.A. Zobkov, JI.B. Kulikov, V.N. Kunitsyna, A.F. Lazursky, E.V. Levchenko, V.N. Myasishchev, A.B. Petrovsky, S.B. Petrushin, S.L. Frank), ideas about the educational process and its subjects (S.A. Amonashvilli, Y.K. Babansky, A.B. Brushlinsky, I.A. Zimnyaya, A.K. Markova , S.L. Rubinshtein, I.S. Yakimanskaya), provisions on harmony and disharmony of interpersonal relations of subjects of the educational process (T.V. Andreeva, L.V. Kulikov, A.K. Markova, A.Ya. Nikonova, E Eidemiller), provisions on distance and its components as a condition for harmony and disharmony of interpersonal relations of subjects of the educational process (V.A. Ananyev, E.V. Emelyanova, A.L. Zhuravlev, V.V. Znakov, L.V. Kulikov, A.B. Kupreichenko, S.K. Nartova-Bochaver, T.P. Skripkina, A.S. Sharov), ideas about the essence of experiencing disharmony in interpersonal relationships by subjects of the educational process (L.I. Bozovic,

J1.C. Vygotsky, G.S. Gabdreeva, M.K. Mamardashvili, A.O. Prokhorov, S.JI. Rubinstein, B.S. Shalyutin).

Research methods: theoretical - analysis and modeling; empirical - psychodiagnostic methods: “Profile of feelings in relationships” (JI.B. Kulikov), “Determination of the dominant state” (JI.B. Kulikov), “Interpersonal Relationships Questionnaire” (adapted by A.A. Rukavishnikov), “Graphological personality diagnostics” ( A.B. Smirnov), “Questionnaire for diagnosing addictions” (A.B. Smirnov), “Questionnaire of child-parent relations” (A.Ya. Varga, V.V. Stolin), “Sovereignty of the psychological space of the individual” (S.K. Nartova-Bochaver) , including the author’s: “Subjective assessment of interpersonal relationships”, “Determination of socio-psychological distance”, “Scale of subjective experience of loneliness”, questionnaires: “Interpersonal distance” and “Causes of dissatisfaction with relationships”, statistical methods for processing empirical data (when processing data, the statistical software package “Excel” and “STATISTICA 6.0” was used),

The scientific novelty of the study is as follows: for the first time, it has been theoretically substantiated and empirically proven that the characteristic of interpersonal relationships (their harmony-disharmony) between subjects of the educational process is the socio-psychological distance between them.

The components of socio-psychological distance are described as characteristics of the harmony-disharmony of interpersonal relationships of subjects of the educational process. It is shown that the severity of the cognitive, communicative, emotive, behavioral and activity components of the socio-psychological distance determines the harmony-disharmony of relations between subjects of the educational process. The determinants of harmony-disharmony of interpersonal relations of subjects of the educational process are described, the characteristic of which is the socio-psychological distance between them.

A set of methods has been developed for diagnosing harmony and disharmony in interpersonal relationships of subjects of the educational process. It is substantiated that comprehensive diagnostics should form the basis for the prevention of disharmony in interpersonal relationships of subjects of the educational process.

The concept of harmony and disharmony of interpersonal relations of subjects of the educational process has been developed, which is based on the socio-psychological distance between them. Of particular importance for educational psychology is that the concept includes an integral system of knowledge containing methods for both explaining and identifying and predicting harmony and disharmony in interpersonal relations of subjects of the educational process.

Theoretical significance of the study: at the level of specificity in the dissertation, an analysis of approaches to the phenomenon of “interpersonal relationships” was carried out, the definitions of the concepts were clarified: “harmony and disharmony of interpersonal relationships”, “socio-psychological distance”, “determinants of harmony and disharmony”, etc.

The developed concept of harmony and disharmony of interpersonal relations of subjects of the educational process, built on the general scientific principles of determinism, development and systematic correlation of the general and the particular in these relations, develops the principles of the general theory of relations, prediction and prevention of their destruction.

At the level of addition, personal determinants of interpersonal relationships are revealed. The interrelations of the components of socio-psychological distance and the harmony-disharmony of interpersonal relations of subjects of the educational process are shown, which allows us to enrich educational psychology with new knowledge.

Identified general patterns harmoniousness and disharmony of interpersonal relations of subjects of the educational process, associated with the socio-psychological distance between them, as well as features of harmony and disharmony in systems of relations: “teacher - student”, “teacher - student’s parent” and “parent - child”, which clarify and complement the theory of pedagogical communication and interaction in the educational environment.

The proposed model for the prevention of disharmony in interpersonal relationships of subjects of the educational process differs from previously known ones by relying on complex psychodiagnostics adequate to the tasks, which involves organizing an examination at the group, individual and dyadic levels.

The focus of the dissertation research on the theoretical and empirical substantiation of the components of socio-psychological distance as a condition for harmonious-disharmonious interpersonal relationships of subjects of the educational process, identifying its main determinants can be regarded as the development of a new direction of professional communication and interaction in educational psychology.

Practical significance of the study. The psychodiagnostic complex developed by the author (“Subjective assessment of interpersonal relationships”; “Determination of socio-psychological distance”; “Scale of subjective experience of loneliness”; questionnaire “Interpersonal distance” and “Causes of dissatisfaction with interpersonal relationships”) can be widely used in psychological and pedagogical practice and can be used within the psychological service of the educational system.

The model developed by the author for the prevention of disharmony in interpersonal relationships, built on a diagnostic basis and including a system of personal development, the formation of constructive interaction skills, prediction and correction of problem areas of communication, can be used as part of psychological support for subjects of the educational process in educational institutions of various levels.

The concept of harmony and disharmony of interpersonal relations between subjects of the educational process, which is based on the socio-psychological distance between them, can be legitimately used within the framework of psychological assistance to teachers, students and their parents in order to improve relations between them and, accordingly, increase the efficiency and quality of the educational process. The provisions of the concept can be used in the educational process of a university in the training of teachers and psychologists, in advanced training courses for university teachers and educational system administrators, in advisory practice, in working with schoolchildren, students, and with specialists in psychological and pedagogical profiles.

Reliability, reliability and validity of the research results were ensured by the methodological validity of the initial theoretical principles, the logical structure of the study, the use of a set of author’s validated and standardized psychodiagnostic techniques, the quantitative composition of the sample sufficient to obtain reliable results, the correct application of mathematical and statistical procedures for processing primary data, a combination of qualitative and quantitative approaches to analyzing the obtained empirical material.

Provisions submitted for defense.

1. Socio-psychological distance as a characteristic of the harmony-disharmony of interpersonal relations of subjects of the educational process is manifested in the experience and understanding of closeness (distance) between them. Its components are cognitive, communicative, emotive, behavioral and activity.

The cognitive component is manifested in the degree of mutual understanding, the emotive component presupposes the ratio of bringing together and distant feelings, the communicative component is realized in the degree of trust, and the behavioral and activity component is realized in the readiness to jointly carry out activities.

2. A set of proprietary psychodiagnostic methods: “Subjective assessment of interpersonal relationships”, “Determination of socio-psychological distance”, “Scale of subjective experience of loneliness”, “Interpersonal distance”, “Causes of dissatisfaction with interpersonal relationships” - allows you to multidimensionally study the essence of harmony and disharmony in interpersonal relationships subjects of the educational process, whose characteristic is the socio-psychological distance between them.

3. What is common in the harmony and disharmony of interpersonal relations of subjects of the educational process is their conditioning by socio-psychological distance: the harmony of interpersonal relations of subjects of the educational process represents their inclusion in self-valued contact, openness, mutual attitude, constant dialogue, concern for the well-being of a partner, rejection of any manipulative control and desire for superiority over him, mutual satisfaction with the relationship; disharmony of interpersonal relations of subjects of the educational process is alienation, lack of emotional closeness between interacting subjects, trust, understanding, tension and discomfort arising in joint activities, tension, conflict and aggressiveness in relationships, the experience of loneliness.

4. In the “teacher-student” system, the modality of interpersonal relationships is mediated by the presence of a common goal and the results of its achievement in the educational process; in the “teacher-student’s parent” system, the link that mediates the relationship is the student. Disharmony in relationships can be caused by poor academic performance and behavior of the student, indifference and dishonesty of parents, as well as a negative, biased, overly demanding attitude of the teacher towards the student; disharmony of relationships in the “parent-child” system is caused by a lack of understanding, trust, unfavorable feeling tone, difficulties in carrying out joint activities, on the one hand, or exaggerated trust, an obsessive desire to spend as much time as possible together, as well as heightened bonding feelings, on the other .

5. Psychological determinants of harmony and disharmony in interpersonal relationships of subjects of the educational process are the bringing together and distancing personal characteristics of the subjects, the degree of self-disclosure of partners, characteristics of the mental state and mood, the experience of well-being (distress), satisfaction (deprivation) of interaction needs, characteristics of parental relationships, interactional dependence (or lack thereof) subjects.

6. The model for preventing disharmony in interpersonal relationships of subjects of the educational process includes diagnostic, advisory and correctional-developmental parts. The main ways of prevention are: increasing the general socio-psychological culture of teachers, parents and children; development of “bringing closer” and correction of “distant” personal characteristics of interacting subjects; development of skills in flexible construction of distance, building trusting relationships, constructive interaction, maintaining harmonious relationships, predicting possible “problem” areas in relationships; correction of “interactional” dependence and pathological codependence of subjects of the educational process.

Research base. The empirical basis of the study consisted of materials obtained by the author during teaching and scientific activities in educational institutions of general and higher professional education. The results and conclusions presented in the work were obtained with the involvement of more than 2000 participants: applicants from the Kurgan State University (KSU), the Ural State Pedagogical University (Ural State Pedagogical University), the Humanitarian University (GU), and graduating students from secondary schools in Kurgan and Yekaterinburg.

Approbation of research results. The main provisions, the results obtained and the work as a whole were discussed at meetings: general and social psychology of Kurgan State University, the Department of Social Psychology of St. Petersburg State University, the Department of General Psychology of the Ural State Pedagogical University (2003-2012).

The dissertation materials were discussed at scientific and practical conferences at various levels, including: international (Volgograd, 2004, 2007; Ekaterinburg, 2011; Kurgan, 2004; Moscow, 2004; St. Petersburg, 2006), all-Russian (Volgograd, 2012; Ekaterinburg, 2009, 2010; Kazan, 2006; Kostroma, 2012; Krasnodar, 2012; Moscow, 2011; Orel, 2012; Rostov-on-Don, 2008; Sochi, 2006; Chelyabinsk, 2006, 2008, 2012).

Structure and scope of work. The dissertation consists of an introduction, five chapters, findings, a conclusion, contains 32 tables, 18 figures, 5 appendices. The list of used literature includes 289 sources.

Conclusion of the dissertation on the topic "Pedagogical psychology", Dukhnovsky, Sergey Vitalievich

1. Interpersonal relations of subjects of the educational process are any relations between them that unfold in a certain situation of interaction and can be of a formal business or intimate-personal nature. The structure of relations between subjects of the educational process includes: objects, components, processes of relations, as well as components of relations. The procedural plan of interpersonal relations between subjects of the educational process involves the passage of certain stages and overcoming barriers. The nature of this will determine the development of relationships in the harmony-disharmony continuum.

2. Harmony of interpersonal relations of subjects of the educational process represents mutual satisfaction with relationships, constant dialogue, openness, contact, mutual attitude, concern for the well-being of a partner, rejection of any manipulative control and desire for superiority over him, inclusion in self-valued contact.

3. Disharmony in interpersonal relations of subjects of the educational process is a lack of trust, understanding, emotional closeness between interacting subjects, tension and discomfort arising in joint activities, tension, alienation, conflict and aggressiveness in relationships, and the experience of loneliness by subjects of relationships.

4. Harmony and disharmony of interpersonal relations of subjects of the educational process is associated with a change in the socio-psychological distance in interaction. Socio-psychological distance is a characteristic of interpersonal relationships, manifested in the experience and understanding of the closeness (remoteness) of the subjects of the educational process; socio-psychological distance is regulated by external (environmental) factors, personal characteristics of the subjects, as well as their activity.

5. Harmony and disharmony of interpersonal relationships is determined by the severity of the components of socio-psychological distance: cognitive, communicative, emotive, behavioral and activity. The cognitive component is the degree of mutual understanding. The emotive component is the ratio of the strength of bringing together and removing feelings. The communicative component is the degree of trust, readiness to transmit, receive and store information and information of personal significance. The behavioral and activity component involves the joint implementation of activities in the educational process.

6. The determinants of harmony-disharmony of interpersonal relationships of subjects of the educational process, the characteristic of which is the socio-psychological distance between them, are: self-disclosure of partners, their emotional and sensory characteristics, approaching and distancing personal characteristics, satisfaction (deprivation) of interaction needs, autonomy (intrusion ) psychological space of the individual, the presence or absence of interactional dependence and the level of experience of loneliness.

7. Harmony-disharmony of interpersonal relationships in the “teacher-student”, “teacher-student’s parent”, “parent-child” systems is determined by trust, understanding, satisfaction of the need for communication between interacting subjects, as well as the severity of cognitive, emotive, communicative, behavioral and activity components of socio-psychological distance.

8. Complex psychodiagnostics allows for a multifaceted study of the features of interpersonal relationships of subjects of the educational process, determined by the socio-psychological distance between them. When interpreting data, it is necessary to take into account the following principles: orientation towards specific practical goals, adherence to content boundaries, reliance on empirical data obtained during psychometric testing of the methodology.

9. The concept of harmony and disharmony of interpersonal relations of subjects of the educational process, which is based on the socio-psychological distance between them, in general theoretical terms corresponds to the basic general scientific methodological principles: determinism, systematicity and development. The concept is characterized by the logical dependence of some of its aspects on others, the fundamental possibility of deriving its content from the totality of initial theoretical positions. The developed concept of harmony and disharmony of interpersonal relations of subjects of the educational process has its own theoretical and empirical justification.

10. The model for preventing disharmony in interpersonal relationships of subjects of the educational process involves preventing, preventing and overcoming disharmony. The model consists of three parts: diagnostic, advisory and developmental-corrective. The model can be legitimately used within the framework of psychological support for subjects of the educational process. The basis for the prevention of disharmony in interpersonal relations of subjects of the educational process is a comprehensive diagnosis.

CONCLUSION

The work presents a solution to a number of scientific, theoretical and empirical problems of educational social psychology, and in particular the psychology of interpersonal relations of subjects of the educational process. The conducted theoretical and empirical study of the problem of harmony and disharmony of interpersonal relations of subjects of the educational process, caused by the socio-psychological distance between them, allows us to say the following.

The nature and quality of interpersonal relationships will determine the personal, social well-being, health of interacting subjects, their satisfaction-dissatisfaction with life and fate in general. Interpersonal relationships often act as confrontations between people and become conflicting in nature. One of the manifestations of this is the nature of the existing socio-psychological distance between interacting subjects.

Based on theoretical analysis and results obtained in the course of empirical research, the work reveals the features of interpersonal relationships of subjects of the educational process and the socio-psychological distance between them. This problem currently does not have a clear and generally accepted solution.

Based on theoretical analysis and analysis obtained in the course of empirical data research, the essence of socio-psychological distance is revealed as a condition for harmony and disharmony of interpersonal relationships; the factors determining the distance are revealed. The concept of harmony and disharmony of interpersonal relations of subjects of the educational process has been developed, which is based on the socio-psychological distance between them (the concept has its own theoretical and empirical justification), and a comprehensive diagnostic has been developed that allows a multidimensional study of the nature of interpersonal relations of subjects of the educational process.

The position that harmony and disharmony in interpersonal relations of subjects of the educational process is determined by the socio-psychological distance in the interaction between them has also been confirmed.

It is shown that the basis of harmony-disharmony of interpersonal relations of subjects of the educational process is their understanding, trust in each other, sensual tone, as well as the nature of joint activity as components of the socio-psychological distance between them.

It has been established that the determinants of harmony and disharmony in interpersonal relations of subjects of the educational process, determined by the socio-psychological distance between them, are: the level of their self-disclosure; their emotional and sensory characteristics; approaching and distancing personal characteristics; satisfaction of interaction needs; autonomy (“invasion”) of personal space.

It has been proven that comprehensive diagnostics is a condition for the prevention of disharmony in interpersonal relationships caused by social-psychological distance, carried out in the context of psychological support for subjects of the educational process.

A comprehensive diagnosis of harmony/disharmony in interpersonal relations of subjects of the educational process, conditioned by the distance between them, has been developed. The complex includes: Methodology “Subjective assessment of interpersonal relationships” “COMO”; Methodology “Determination of socio-psychological distance” “SPD”; Methodology “Scale of Subjective Experience of Loneliness” “SPO”; Questionnaire “Interpersonal distance” “MD”; Questionnaire “Causes of dissatisfaction with interpersonal relationships” “PNO”. The methods included in the complex diagnostics, which allow a multifaceted study of the features of harmony-disharmony of interpersonal relationships of subjects of the educational process, meet the basic requirements for the developers of psychological tests.

The prevention model for relationship disharmony involves prevention, avoidance, and coping. The model can be legitimately used within the framework of psychological support for subjects of the educational process. The model consists of three parts: diagnostic, advisory and developmental-corrective. The presented model can be legitimately used within the framework of primary prevention (it involves taking care of psychological health and identifying the personal resources of the subjects of the relationship); secondary prevention (early identification of difficulties and problems in interpersonal relationships); tertiary prevention (psychological assistance to subjects of the educational process - psychocorrectional and psychotherapeutic - in overcoming disharmony in relationships).

Further study of the problem of harmony and disharmony of interpersonal relations of subjects of the educational process, caused by the socio-psychological distance between them, will expand the ideas available in educational psychology about the specifics of interpersonal relations and relationships, as well as their regulation.

Timely diagnosis of harmony and disharmony allows for more flexible regulation of interpersonal relationships between interacting subjects of the educational process, promotes the creation of favorable, satisfying relationships between them, the prevention of conflicts, in order to ensure a more comfortable state of health and increase the efficiency of the learning and education processes.

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The main conditions for education in an orphanage are: organization harmonious image life, establishing interpersonal relationships in a children's team, eliminating violence, coercion, providing the child with a sense of safety and security through the awareness of his belonging to a certain group, friends. A child, learning the complex world of human relationships, learns to cooperate with peers and share positive emotions. But unfortunately, not all children are naturally given the gift of communication. Many children experience difficulties in the adaptation process, and sometimes find themselves a target for aggression from their peers.

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Topic: “Harmonization of interpersonal

Relations in the children's team"

prepared by the teacher of the Chistorechensky orphanage

Semenova G.I.

2012 - 2013 academic year

Harmonization of interpersonal relationships in a children's team

The main conditions for education in our orphanage are the organization of a harmonious lifestyle, the establishment of interpersonal relationships in the children's team, the exclusion of violence, coercion, the spirit of competition, providing the child with a sense of safety and security through the awareness of his belonging to a certain group, friends, nation. Adults create conditions in our institution for the harmonious development of personality, self-expression, help a little person realize that he is part of a huge world of people, where he has his own place, his own rights, and responsibilities. A child, learning the complex world of human relationships, learns to cooperate with peers and share positive emotions. Children of other nationalities appeared in our orphanage. All of them are shrouded in love and warmth.

Sooner or later, a child finds himself among his peers, so he has to empirically study interpersonal relationships in a children's group and learn to earn authority for himself. Some children adapt quite calmly to any new society: no matter how much you transfer them from school to school, no matter how much you send them to children’s camps, everywhere they have crowds of friends and acquaintances. But, unfortunately, not all children are given such a gift of communication by nature. Many children experience difficulties in the adaptation process, and sometimes find themselves a target for aggression from their peers.

IF THE CHILD DOES NOT FIT INTO THE TEAM

It’s enough for one, let’s say, harmful child to start in a class or group, and an unhealthy atmosphere of bullying is guaranteed. Such children feel the need to assert themselves at the expense of others: to offend and humiliate someone, to set some children against others (like “Who are we going to be friends against?”), etc. As a result, the most vulnerable, well-meaning people who are not used to being directed against violence against them, children. Any child could be among them, so when a student joins a new team, teachers should be on guard at first.

If you feel that in a group or at school a child may have problems with peers, is it better to work with him in advance and tell and explain to the child so that he can face difficult situations fully armed and come out of them with dignity? However, often, and we have seen this many times, that

1. Conflicts are inevitable

In life, people’s interests inevitably collide, so you need to be calm and philosophical about disputes that arise between them, trying to come to a mutually beneficial agreement. For his part, the student should, if possible, not run into conflict (not be annoying, not snitch or be greedy, not brag or be preoccupied).

2. It's impossible to please everyone

As Ostap Bender said: “I’m not a piece of gold to please everyone.” Instill in your child that everyone doesn’t have to love him and that he shouldn’t try to please everyone. Moreover, it is unacceptable to curry favor with more authoritative children and try to win their respect with the help of gifts, concessions and “licking up”.

3. Always defend yourself!

The child must know that aggression cannot be resignedly given in: if he is called a name or hit, he must fight back. The Christian position of non-resistance “if you are hit on the cheek, turn the other one” in a children’s group inevitably dooms the child to bullying.

4. Maintain neutrality

The ideal option is to have equal relations with everyone. Therefore, it is best not to support boycotts or take sides in disputes. It is not necessary to do this demonstratively: you can find a plausible excuse (“I have to go to class,” “I have no right to interfere in the affairs of others”).

What a teacher should know:

As a rule, if a child really does not have good contact with peers, conversations alone will not do the trick, and we educators must, even at the initial stage, when the child joins the team, take all possible measures so that he fits into society. It is necessary to establish contact between the teacher and the educator, talk about the problems of your student and make him your ally.

Make sure that the child does not stand out from others in appearance.

If a child has a non-standard appearance, it is necessary to prepare him mentally for “attacks” from the children: psychologists advise coming up with teasers together in advance and laughing at them together, but this will pass at a younger age, and at an older age it is necessary to explain to children that there are no ugly children or people that they are not to blame for the fact that they have some defects (sight, deafness, lameness...) and that parents are not chosen.

If a child suffers from indecisiveness and does not know how to react quickly in difficult situations, you can talk to him and tell him how to behave (“they take things away from you,” “they tease you,” etc.) and develop behavioral tactics, and what concerns an orphanage, in this situation the teacher must come to the defense of such a child

There is an opinion that "THE CHILDREN WILL FIGURE OUT THEMSELF” andadults should not interfere in the affairs of children: supposedly the child should learn to solve his problems himself. This is not true for all situations. Firstly , the child should always feel your moral support. Secondly , you will be calmer if he gets into the habit of sharing his experiences with you. Even if you do not personally intervene in any difficult situation, you can tell your child what to do.

We often hear the following words: “I WILL NOT HURT MY CHILD"

What to do if a child was offended by his peers and you know who did it? It would seem that the easiest way is to go and restore justice: to punish the offenders yourself. The child will learn about this and receive moral satisfaction. "I'm good, they're bad." But will such tactics be beneficial? Isn’t it better to try to solve the problem at the root: explain to the child what he can do to ensure that a similar situation does not happen again. Then next time he will be able to deal with the offenders on his own.

If such a problem arises in the family, then parents of boys always want their children to be “real boys” and be able to stand up for themselves with their fists. You can and should send the boy to the sports section so that he can learn fighting techniques, but we need to explain to him: he is not studying them in order to use them every time. Self-defense techniques can give your child self-confidence, but at the same time, you must teach him to resolve conflicts in constructive ways, leaving fist arguments for a last resort.

Which children suffer the most?

Children with unusual appearance

Too fat (or too thin)

Short or too tall

Children wearing glasses (especially corrective glasses - with one eye closed)

Redheads

Too curly

Children with unpleasant habits

Constantly sniffing (or picking your nose)

Untidy, with dirty hair

Children who slurp their food talk with their mouths full...

Children with poor communication skills

Too annoying and talkative

Too timid and shy

Easily vulnerable and touchy

Whiners

Braggarts

Liars

Children who stand out from the group

Children dressed distinctly better than others

Teachers' Favorites (And Kids Who Teachers Don't Like)

Sneaters and crybabies

Mama's boys

Too abstruse (“out of this world”)

TYPES OF AGGRESSION AND METHODS OF RESPONSE

There are several main types of interpersonal relationships in a children's team:

Ignoring

They don't pay attention to the child, as if he doesn't exist. He is not taken into account in any distribution of roles; no one is interested in the child. The child does not know the phone numbers of his classmates, no one invites him to visit. He doesn't say anything about school.

What should parents do?

Talk to the class teacher, try to establish contact with the children yourself (bring them together with your child)

Passive rejection

The child is not accepted into the game, they refuse to sit at the same desk with him, they do not want to be on the same sports team with him. The child is reluctant to go to school and comes home from classes in a bad mood.

What should parents do?

Analyze the reasons (why the child is not accepted) and try to eliminate them. Act through teachers and educators.

Active rejection

Children demonstratively do not want to communicate with the child, do not take into account his opinions, do not listen, and do not hide their contemptuous attitude. Sometimes a child suddenly abruptly refuses to go to school and often cries for no reason.

What should parents do?

Transfer the child to another class (or to another school). Talk to teachers. Contact a psychologist.

Bullying

Constant ridicule, the child is teased and called names, pushed and hit, things taken away and damaged, intimidated. The child develops bruises and abrasions, and things and money often “disappear.”

What should parents do?

Urgently transfer your child to another school! Send him to a circle where he can demonstrate his abilities to the maximum and be at his best. Contact a psychologist.


In connection with the transition to Federal state requirements for the structure of the basic general educational program of preschool education (Order of the Ministry of Education and Science of the Russian Federation No. 655 of November 23, 2009), the school principle of teaching children in kindergarten gives way to two main models for organizing the educational activities of preschoolers:

Joint activities between adults and children;

Independent activity of children.

These models can be implemented only if the child has developed communication skills, which include the skill of building interpersonal relationships.

Interpersonal relationships (relationships) are subjectively experienced connections and relationships between people. This is a system of interpersonal attitudes, orientations, expectations determined by the content of joint activities of people and their communication (A. Ruzskaya).

Relationships with other people (or interpersonal relationships) begin and develop most intensively in childhood. The experience of these first relationships is the foundation for the further development of the child’s personality and largely determines the characteristics of a person’s self-awareness, his attitude to the world, his behavior and well-being among people.

Interpersonal relationships are realized, manifested and formed in communication and joint activities.The role of communication in the formation of a child’s personality is extremely important. Nowadays there is no longer any need to prove that interpersonal communication is completely necessary condition existence of people, without it it is impossible to fully form a single mental function in a person or mental process, not a single block of mental properties, of the personality as a whole.

Observing day after day how children in kindergarten communicate, analyzing the high emotional tension and conflict in their relationships, I came to the conclusion that increased aggressiveness is one of the most common problems in the children's team, and this worries not only teachers, but and parents. To confirm the results of observation in September 2012. I carried out diagnostics using the “Two Houses” and “Birthday” methods. Data analysis showed that out of 34 children aged 5-6 years, 5 people (15%) were in the “ignored” category, 3 (9%) - “rejected”.

Therefore, the problem of interpersonal relationships among older preschoolers in our institution is one of the most pressing. After all, for the full development of preschool children great importance has their communication with peers. We can say that it is a school of social relations. In addition, in communication with peers, the images of oneself and another person are enriched, the child’s self-awareness develops, and his self-esteem is formed.

The harmonization of interpersonal relationships and work to eliminate problems in the child’s communication sphere should begin in preschool childhood, because it is at this age that the child’s entire mental life and his attitude to the world around him are restructured. The essence of this restructuring is that in preschool childhood, internal regulation of behavior arises. And if at an early age the child’s behavior is stimulated and directed from the outside - by an adult or by a perceived situation, then in preschool age The child begins to determine his own behavior. In this regard, there is a need for new approaches to the formation of interpersonal relationships among preschoolers. The main strategy of this formation should not be a reflection of one’s experiences and not strengthening one’s self-esteem, but, on the contrary, removing the fixation on one’s own “I” through the development of attention to others, a sense of community and involvement with him. This strategy involves a significant transformation of value guidelines and methods of moral education of children that exist in modern preschool pedagogy.

Therefore, along with traditional methods and methods of developing a positive attitude towards others in children (reading fiction, talking about what they read, pantomimic sketches, didactic games, games-conversations between children with fairy tale characters, dramatization games) I use the psychological methodology of V. Kholmogorova “School of Good Wizards” for children 4-6 years. This technique is based on team building games. The main objective of this technique is to create a sense of community and the development of emotions and feelings aimed at others.

The methodology is based on the following principles:

  • Non-judgmental. Any assessment (both negative and positive) focuses the child’s attention on his own positive and negative qualities, on the advantages and disadvantages of another and, as a result, provokes comparison of himself with others. All this gives rise to the desire to “please” an adult, to assert oneself and does not contribute to the development of a sense of community with peers.
  • Lack of competition. Competitions, games - competitions, duels and competitions are very common and widely used in the practice of preschool education. However, all these games direct the child’s attention to his own qualities, generate vivid demonstrativeness, competitiveness and, ultimately, disunity with peers.
  • Refusal of toys and objects. Often, numerous conflicts and quarrels arise due to the possession of toys. The appearance of any object in the game distracts children from direct communication; the child begins to see a peer as a contender for an attractive toy, and not as an interesting partner.
  • Minimize speech interaction. Another reason for quarrels and conflicts among children is verbal aggression. If a child can express positive emotions expressively (smile, laugh, gesture), then the easiest way to express negative emotions is verbal expression (curses, complaints). Therefore, verbal interaction is reduced to a minimum. Instead, conventional signals, facial expressions, and gestures are used.
  • Elimination of coercion. Any coercion can cause a reaction of protest, negativism, and isolation. The absence of coercion, equal rights, and the ban on verbal contacts relieve tension, isolation, and fear. Physical contact with other children, affectionate touches, and the closeness of a peer give children a feeling of warmth, security and community with others, weaken protective barriers, and direct the child's attention to another.

The technique is easy to use and does not require any special conditions. The form of work is special group gaming sessions that have a certain structure: greeting, a set of games, farewell.

The methodology consists of six stages, each of which has specific goals and objectives:

  • The main goal of the first stage is the transition to direct communication, which involves abandoning the verbal and objective methods of interaction familiar to children. (Games “Life in the Forest”, “Waves”, “Living Toys”).
  • The task of the second stage is to distract children from such fixation on their own “I” and focus on the attitude of their peers towards themselves and pay attention to the peer in itself outside the context of their relationship. (“Mirror”, “Echo”, “Choose a partner”)
  • The goal of this stage is to achieve maximum coordination of actions. Such coherence contributes to the direction of attention to the other, the cohesion of actions and the emergence of a sense of community. (“Centipede”, “The Blind Man and the Guide”, “Snake”)
  • The task is to experience the common, identical feelings that bring them together. (“Evil Dragon”, “Go Away, Anger”, “Disco Bunny”).
  • The task is to teach children to empathize with others, to help and support peers. (“Old Grandmother”, “Day of the Helper”)
  • The task of this stage is to teach children to see and emphasize positive traits and the dignity of other children. This stage consists of games specifically aimed at verbally expressing one’s attitude towards another. (“Call Names,” “Sleeping Beauty,” “Magic Glasses”)

The first results are already there. Educators note that children have begun to play more, are beginning to resolve conflicts on their own, and shy children are beginning to be more active in establishing connections with other children.

In the future, I plan to continue working on this methodology with children 5-6 years old, as well as continue to familiarize myself with the methodology of kindergarten teachers at seminars, workshops and trainings.

List of used literature:

  1. Goryanina V.A. Psychology of communication: Proc. aid for students higher textbook establishments. – M.: Publishing Center “Academy”, 2002. – 416 p.
  2. Kulagina I.Yu. Developmental psychology, child development from birth to 17 years. - M., 1997.
  3. Leontyev A.A. Psychology of communication. – 3rd ed. – M.: Cvsck, 1999.– 365 p.
  4. Kholmogorova V. How to form humane relationships in a kindergarten group: psychological methodology “School of Good Wizards” - M.: Chistye Prudy, 2007. – 32 p. : ill. – (Library “First of September”, series “Pre-school education”.
  5. Tsirkin S.Yu. Handbook of psychology and psychiatry of childhood and adolescence - St. Petersburg. : Publishing house “Peter”, 1999. – 752 p.
  6. “Federal state requirements for the structure of the basic general education program of preschool education” Order of the Ministry of Education and Science of the Russian Federation No. 655 of November 23, 2009
  7. BiblioFond. ru Smirnova E. O., Kholmogorova V. M. Diagnosis of interpersonal relationships in preschool children. Interpersonal relationships of preschoolers

Communication is a process of interaction between two or more persons, aimed at mutual knowledge, at establishing and developing relationships, exerting mutual influence on their states, views and behavior, as well as regulating their joint activities.

Communication is understood very broadly: as the reality of human relations, which represents specific forms of joint activity of people. That is, communication is considered as a form of joint activity. However, the nature of this connection is understood in different ways. Sometimes activity and communication are considered as two sides of a person’s social existence; in other cases, communication is understood as an element of any activity, and the latter is considered as a condition of communication. Finally, communication can be interpreted as a special type of activity.

In Russian social psychology, the features of the structure of interpersonal relationships occupy an important place, and the study of this issue allows us to identify a set of fairly generally accepted ideas about the structure of communication. Researchers approach the structure of communication in different ways, both by identifying levels of analysis of a phenomenon and by listing its main functions. B.F. Lomov identifies three levels of analysis of the problem of interpersonal relationships:

The first level is the macro level: an individual’s communication with other people is considered as the most important aspect of his lifestyle. At this level, the communication process is studied in time intervals comparable to the duration of human life, with an emphasis on the analysis of the mental development of the individual.

The second level is the mesa level (middle level): communication is considered as a changing set of purposeful, logically completed contacts or interaction situations in which people find themselves in the process of current life activity, in specific time periods of their lives. The main emphasis in the study of communication at this level is on the content components of communication situations - about “what” and “for what purpose”.

The third level is the micro level: the main emphasis is on the analysis of elementary units of communication as related acts or transactions. It is important to emphasize that the elementary unit of communication is not a change in intermittent behavioral acts or actions of participants, but their interaction. It includes not only the action of one of the partners, but also the associated assistance or opposition of the partner, for example, “question - answer”, “incitement to action - action”, “communication of information - attitude towards it”, etc. ..

The functions of communication in interpersonal relationships are those roles or tasks that communication performs in the process of human social existence.

There are classification schemes for communication functions, in which, along with those listed, the following functions are separately distinguished:

  • 1. Organization of joint activities; people getting to know each other;
  • 2. Formation and development of interpersonal relationships (partly this classification is given in the monograph by V.V. Znakov; and the cognitive function as a whole is included in the perceptive function identified by G.M. Andreeva).

When studying the perceptual side of communication, a special conceptual and terminological apparatus is used, which includes a number of concepts and definitions and allows one to analyze various aspects of social perception in the process of communication.

Firstly, communication is impossible without a certain level of understanding (or rather, mutual understanding) of the communicating subjects.

Understanding is definite shape reproduction of an object in consciousness, which arises in the subject in the process of interaction with cognizable reality.

In the case of communication, the object of cognizable reality is another person, a communication partner. At the same time, understanding can be considered from two sides: as a reflection in the consciousness of interacting subjects of each other’s goals, motives, emotions, attitudes; and how the acceptance of these goals allows relationships to be established. Therefore, in communication, it is advisable to talk not about social perception in general, but about interpersonal perception or perception, and some researchers no longer talk about perception, but about the knowledge of another.

Reflection in the problem of understanding each other is an individual’s understanding of how he is perceived and understood by his communication partner. In the course of mutual reflection of the participants in communication, “reflection” is a kind of feedback that contributes to the formation of a strategy for the behavior of the subjects of communication, and the correction of their understanding of the characteristics of each other’s inner world.

The considered classifications of communication functions, of course, do not exclude each other; other options can be proposed. At the same time, they show that communication should be studied as a multidimensional phenomenon. And this involves studying the phenomenon using systems analysis methods.

IN historically We can distinguish three approaches to the study of the peculiarities of interpersonal relationships in psychological and pedagogical literature: informational (focused on the transmission and reception of information); international (interaction-oriented); relational (focused on the interconnection of communication and relationships).

Despite the obvious similarity of concepts, terminology and research techniques, each approach is based on different methodological traditions and assumes, although complementary, but nevertheless different aspects of the analysis of the problem of communication.

There are two ways of communication: non-verbal and verbal. Verbal communication is communication between individuals using words (speech). Verbal communication uses human speech, natural sound language, as a sign system, that is, a system of phonetic signs that includes two principles: lexical and syntactic. Speech is the most universal means of communication, since when transmitting information through speech, the meaning of the message is least lost. True, this should be consistent with a high degree of common understanding of the situation by all participants in the communicative process.

Dialogue, or dialogic speech, as a specific type of “conversation” is a consistent change of communicative roles, during which the meaning of a speech message is revealed, that is, the phenomenon that was designated as “enrichment, development of information” occurs.

However, the communication process is incomplete if non-verbal communication is not taken into account.

Nonverbal communication is communication between individuals without the use of words, that is, without speech and language presented in direct or any symbolic form. The human body, which has an exceptionally wide range of means and methods for transmitting or exchanging information, becomes an instrument of communication. On the other hand, both consciousness and the unconscious and subconscious components of the human psyche endow him with the ability to perceive and interpret information transmitted in non-verbal form. The fact that the transmission and reception of non-verbal information can be carried out at unconscious or subconscious levels introduces some complications into the understanding of this phenomenon and even raises the question of the justification of using the concept of “communication”, since with linguistic and verbal communication this process, one way or another, is recognized by both parties. Therefore, it is quite acceptable, when it comes to nonverbal communication, to also use the concept of “nonverbal behavior,” understanding it as the behavior of an individual that carries certain information, regardless of whether the individual is aware of it or not.

Studies of interpersonal interaction and practical observations allow all possible methods of reaction of people in interpersonal contact to be conditionally combined into two groups according to the parameter of effectiveness - ineffectiveness from the point of view of realizing the goals of communication: firstly, what methods are effective and when it is advisable to use them for the development of personal contacts, positive relationships and mutual understanding with a partner; secondly, what techniques and when it is advisable to use to provide a direct psychological impact (again, to fully achieve the goals of communication).

The main parameters of the effectiveness of interaction are a person’s ability and skills in using two communication techniques (in accordance with the two meta-goals of communication noted above): the technique of understanding communication and the technique of directive communication.

The parameters of the ineffectiveness of practical communication are a person’s inclinations and habits to use the so-called belittling-compliant and defensive-aggressive forms of command, as inadequate substitutes for understanding and directive communication.

Thus, to summarize the above, we can say that communication is connected with both public and personal relationships of a person. Both series of human relationships, both social and personal, are realized precisely in communication. Thus, communication is the realization of the entire system of human relations. Under normal circumstances, a person’s relationship to the objective world around him is always mediated by his relationship to people, to society, that is, they are included in communication.

In addition, communication is inextricably linked with human activity. Communication itself between people occurs directly in the process of activity, about this activity.

Communication, being a complex psychological and pedagogical phenomenon, has its own structure. Three sides can be distinguished in interpersonal communication:

  • 1. The communicative side of communication is associated with the exchange of information, enriching each other through the accumulation of knowledge by each.
  • 2. The interactive side of communication serves the practical interaction of people with each other in the process of joint activities. Here their ability to cooperate, help each other, coordinate their actions, and coordinate them is manifested. The lack of communication skills and abilities or their insufficient development negatively affects the development of the individual.
  • 3. The perceptual side of communication characterizes the process of people’s perception of other people, the process of learning their individual properties and qualities. The main mechanisms of perception and knowledge of each other in communication processes are identification, reflection and stereotyping.

The communicative, interactive and perceptual aspects of communication in their unity determine its content, forms and role in people’s lives.

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